Member Satisfaction: We Want Your Feedback

At East Mississippi Electric Power Association, our mission is to deliver services that empower lives. One of the best ways we can do that is by listening to our members.

EMEPA has partnered with the National Rural Electric Cooperative Association (NRECA) Market Research Services to conduct our 2026 Member Satisfaction Survey. Beginning October 5, randomly selected EMEPA members will be invited by email to complete the survey online.

The survey invitation will come by email from NRECA Market Research Services on EMEPA’s behalf. If you receive an invitation, we would greatly appreciate you taking a few minutes to share your thoughts and experiences with EMEPA.

Your feedback will help us better understand what matters most to our members and inform decisions about how we can continue improving our service.

Our goal is to provide safe, reliable and affordable electric service while delivering the exceptional member service you expect from your cooperative. Your participation will help us identify opportunities to strengthen that commitment to you, your family and your community.

All information collected through the survey will be kept confidential. Individual responses will not be shared with outside parties in a way that identifies individual members.

After all, at EMEPA, our members are the owners, and we are here to serve you.

For questions about the 2026 Member Satisfaction Survey, please email ContactUs@emepa.com.